Privacy Policy

Effective Date: 19.05.2025

Palma Nova Studio (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details (e.g., name, email address, phone number)

  • Project information (e.g., room measurements, photos, style preferences)

  • Payment details (handled securely through third-party payment processors)

  • Website usage data (e.g., IP address, browser type, pages visited via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver design services and manage your projects

  • Process payments and send invoices

  • Improve our website and customer experience

  • Send occasional marketing emails (only with your consent)

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with:

  • Trusted third-party service providers (e.g., payment processors, email platforms)

  • Legal authorities if required by law

All third parties are required to comply with data protection regulations and keep your information secure.

4. Data Storage and Security

We store your personal data securely and only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We take reasonable precautions to prevent loss, misuse, or unauthorized access.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
📧 hello@palmanovastudio.com

6. Cookies

Our website uses cookies to enhance your browsing experience and gather anonymous analytics. You can adjust your cookie settings via your browser at any time.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Palma Nova Studio
📧 hello@palmanovastudio.com
🌐 palmanovastudio.com